FAQ

What types of products does FiliGoods offer?

FiliGoods curates Filipino-inspired essentials that celebrate heritage, comfort, and everyday joy. From pantry staples and self-care items to meaningful keepsakes, each product is chosen for its story, soul, and cultural richness. Whether you're reconnecting with tradition or discovering it for the first time, FiliGoods brings the warmth of the islands to your modern lifestyle.

Are your products made in the Philippines?

Some are, and others are sourced or crafted in collaboration with Filipino makers worldwide. We prioritize authenticity, quality, and heritage in every item.

Where do you ship?

We currently ship across the U.S., UK, and Singapore. More regions coming soon—sign up for updates via the FiliCircle.

How long does shipping take?

Orders typically ship within 2–4 business days. Delivery times vary by location and carrier.

What is your return policy?

We accept returns on unused items within 14 days of delivery. Please visit our Returns page for full details.

Is FiliGoods only for Filipinos?

Not at all. While we honor Filipino heritage, our products are designed for anyone who values comfort, story, and intentional living.

How can I learn more about the culture behind your products?

Our blog shares stories, rituals, and reflections on Filipino life—past and present. It’s a great place to start.

Do you collaborate with Filipino makers or artists?

Yes! We love spotlighting Filipino creatives and small businesses. If you’re a maker, reach out—we’d love to connect.

Can I change or cancel my order?

If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Email us at [support@filigoods.com].

Do you offer wholesale or bulk orders?

We’re open to partnerships and bulk requests. Please contact us for custom quotes and collaboration opportunities.