Shipping policy

Filigoods Shipping Policy

At Filigoods, we’re committed to delivering your favorite Filipino flavors with care and efficiency. Here’s everything you need to know about how we ship:

Processing Time

  • Orders are processed within 2–3 business days.

  • During peak seasons or special launches, processing may take up to 5 business days.

Shipping Methods & Rates

  • We offer Standard and Expedited shipping options at checkout.

  • Shipping rates are calculated based on weight, destination, and selected service.

  • Free standard shipping on orders over $75 (U.S. only).

Domestic & International Shipping

  • We currently ship within the United States.

  • International shipping is available to select countries. Rates and delivery times vary by location.

  • Customs fees, duties, and taxes for international orders are the responsibility of the customer.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking details.

  • You can track your order anytime using the link provided.

Delays & Issues

  • Filigoods is not responsible for delays caused by carriers, weather, or customs.

  • If your package is lost or damaged, please contact us at support@filigoods.com within 7 days of delivery.