Return Policy

Return Policy

Unopened, unused items may be eligible for return within 14 days of delivery.

To start a return, email us at support@filigoods.com with your order number and reason for return.

If your item arrives damaged, incorrect, or missing, please contact us within 7 days of delivery.

We may offer a replacement, store credit, or refund depending on the situation.

Photos of the product and packaging may be required to process your claim.